Impersonal Sociotechnical Capital, ICTs, and Collective Action Among Strangers

Paul Resnick

To appear in Transforming Enterprise, William Dutton, Brian Kahin, Ramon O'Callaghan, and Andrew Wyckoff, Eds. MIT Press 2004.

Paper (PDF format)

Abstract (actually, last paragraph of introduction)

Elsewhere [7], I offer a systematic catalog of the building blocks that ICTs offer for establishing both personal and impersonal sociotechnical capital. This chapter highlights a few that are of particular relevance to impersonal social capital. It then explores potential transformations of important social enterprises, including news monitoring, electoral politics, and commuting.